Washington, DC
DC One Card - Frequently Asked Questions
- What is the DC One Card?
- Why is the District of Columbia issuing the DC One Card?
- Where can I get a DC One Card?
- How can I get a Senior SmarTrip DC One Card?
- What are the Eligibility Requirements for the DC One Card?
- What is digital account and how do I use it?
- What if I don’t have an e-mail account to activate my DC One Card?
- I registered the account but I did not receive a verification email. What can I do?
- How do I use my DC One Card at the DC Public Library (DCPL) and at Department of Parks and Recreation (DPR)?
- How does the DC One Card work with Metro SmarTrip® cards?
- Is the DC One Card used to track what I do?
- I lost my DC One Card. Where do I get a replacement?
- I lost my Senior SmarTrip DC One Card, what should I do?
- I have funds loaded on my lost Senior SmarTrip DC One Card, how can I get them back?
- Now that the Kids Ride Free pass is no longer on the DC One Card. Where do I obtain the new SmarTrip card?
- What to do if a DC One Card is found?