Rat Abatement (DOH)
Description/Schedule of Service
The Office of Vector Control is responsible for abating the current rat population throughout the District. Areas with reported infestations are investigated to determine the specific location of the rat problem (alley, front yard, back yard) and treated depending on the outcome of the inspection. Rat infestations should be reported immediately to the Citywide Call Center at (202) 727-1000 or complete a service request online using the District government's Service Request Center. A service request will be put into the Hansen tracking system, and the caller will receive a service request number.
Scheduled Response Time
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Investigation: 15 days
Resolution: 15 – 20 days
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Investigation: 15 days
Resolution: 8 months
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Investigation: 15 days
Resolution: 12 months
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Further Action
The Department of Health (DOH) standard is to investigate all vector control requests within 15 days of the initial request date. If rats or the evidence of rats are found at the work area, DOH will continue to treat the area until the infestation is fully resolved. Call the Mayor's Hotline at 727-2980, if the problem has not been resolved within the scheduled response time. Please reference the service request number.
