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  Mayor Fenty DC Guide Residents Business Visitors District of Columbia Government Kids
Important Phone Numbers
EMERGENCIES 911

 NON-EMERGENCIES 311
Citywide Call Center
(202) 727-1000 		DC Department of Public Works
(202) 673-6833
Metropolitan Police Department
311 		Fire and Emergency Medical Services Department
(202) 673-3331
Answers, Please!
(Social Services Referral)
(202) INFO-211 (463-6211) 		PEPCO
(202) 833-7500
American Red Cross,
DC Chapter
(202) 728-6401 		Poison Center
(202) 625-3333
Verizon
(800) 275-2355 		Washington Gas
(800) 752-7520
DC Emergency
Management Agency
(202) 727-6161 		DC Water and Sewer Authority
(202) 787-2000


District Emergency Shelters
View our Interactive Map to find the closest district shelters to you! When conditions warrant, the DC Emergency Management agency will operate the established community-based emergency shelters for residents. Persons needing shelter are asked to bring clothing and sanitary supplies, pre–filled prescriptions and other medical needs, denture and eye care materials, and special dietary supplies or requirements. With the exception of guided dogs, pets are not permitted in the shelters.


Emergency Service Sites (ESS)
Should people be unable to contact the police because of telephone or electricity failures, the MPDC will have more than 125 Emergency Service Sites (ESS) located throughout the District — in fire stations, community centers, local businesses and other locations.


A Family Emergency Preparedness Guide PDF Icon(Portable Document Format download)
Thumbnail image of cover of the Family Preparedness Guide The DC Emergency Management Agency publication, A Family Preparedness Guide, helps families prepare for, respond to, and recover from emergencies and disasters of all types.

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